Indkal Technologies Pvt Ltd, (“We/Our/Us”) view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected as defined under the Information Technology Act, 2000 and the Rules thereunder. We may share personal information with our other corporate entities and affiliates.
Cookie: A cookie is a small text file that we place on your device to enable various features which help us to recognize you (for example, as a registered user) when you visit our Platform. “Cookies” are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a “cookie”, you hereby agree to our use of any Personal Information collected by us using that Cookie. If you do not accept a “Cookie”, you may not be able to use certain features and functionalities of the Platform if you do disable them. Whenever We use a third party to host and serve content, we may arrange for a common identifier to be shared between the third party and Us in order to enable accurate measurement of traffic and usage.
A “Device” is any computer used to access our Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.
Purpose of Use and Collection of Personal Information:
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information in handling and fulfilling orders, enhancing customer experience, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, location and device information and we may request you to provide your PAN and Know-Your-Customer (KYC) details to check your eligibility for certain products/services including but not limited to credit and payment products etc., to enhance your experience on the Platform and provide you access to the services being offered by us, our affiliates or service partners. Access, storage and use of this data will be in consonance with applicable laws. You understand that your access to these products/services may be affected in the event consent is withdrawn.
We may use your information for suggesting products and promotional offers and schemes. You may update your profiling information at any time on the Platform. You acknowledge and agree such an update is for Your interests and for improving personalization and service efficiency of the Platform.
Note: You acknowledge that we will only disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you.
Disclosing and Sharing of Personal Information Collected:
We do not sell your Personal Information to third parties. We only collect your Personal Information to conduct our business. We may sometimes share your Personal Information with third parties (as described below) in order to provide or improve our services, including offering services based on your requirements.
We will only publicly disclose your personal information under the following circumstances:
We are committed to keeping your personal information secure; however, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Platform is at your own risk. We recommend that you do not disclose your password to anyone.
Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
Your personal information belongs to you. You may, at any time, opt-out of our use of your personal information by contacting Us. You may also ask us to provide details about all the information we have collected and you may ask us to delete it or correct inaccuracies, if any. We will process your request as soon as reasonably possible. Depending on the extent of your withdrawal of consent, please note that you may not be able to continue receiving the full benefit of our products and services. The withdrawal of your consent or authorization will not affect the validity of our processing carried out on the basis of the consent up until the point of withdrawal. Also, we won’t delete data that we are required by law to retain.
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
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